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01 — The agenda
Four questions, before anyone demonstrates anything.
A demonstration answers “what can it do”, which is rarely the question. These are asked first because the answers decide whether there is a project at all.
- What is forcing the date?
- An audit, a funder’s reporting deadline, a buyer requirement, the start of a season. If nothing has a date attached, change is indefinitely postponable.
- What do you already run?
- Spreadsheets are a legitimate answer. What matters is where the current process breaks under scale or scrutiny, not what it is called.
- Does the spine already exist?
- Advance, deliver, net, settle. If that is already how the operation works, this is a change of software. If not, it is a change of operating model.
- What would we measure?
- Agreed before a pilot starts, not after. Without a baseline nobody can say at the end whether it helped.